Potential Email and SMS Deliverability Issues

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Investigating

Our Email and SMS Delivery vendor has been experiencing delays with sending messages. Because of this, email and SMS notifications are taking longer than normal to be delivered for some of our customers. We are investigating and our vendor is actively working to resolve the issue. We will provide an update as soon as we hear more from our vendor.

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Began at:

Affected components
  • SMS Notifications
  • Email Notifications