Resolved

All of our email notification queues have been cleared, and email notifications are back to normal.

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Recovering

Our dependency issue has been resolved and any new email notifications should now be delivered.

We have removed all email notifications that were generated before 2:10 pm MDT to clear out some of our message queues, as well as remove notifications that were stale.

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Identified

A new version of a dependency that we use for sending email was made available early this morning. This dependency was incorrectly used when we deployed our app today, and broke email sending. We are locking down our application to the correct version of the dependency now and re-deploying our application.

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Investigating

We are hearing reports that email notifications are not being delivered. We are investigating the issue now.

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Began at: